Politique de remboursement

RETURN

For obvious hygiene and safety issues, we will not accept returns and will not refund unless these items are defective. Thus, you have the guarantee that our jewels are in optimal hygiene conditions.

You received a defective product ? Just send us an e-mail to the following address: contact@sebastiennejewelry.com, and you can return the item in its original packaging, to the address that will be indicated by email. Return costs are at our expenses. You have 14 days to report any default on your jewelry.

 

BESPOKE ORDERS

Given the unique nature of personalized creations, the customer cannot claim any refund or exchange in accordance with Article L121-21-8 of the French Consumer Code.